Author: sitebuilder

4 Ways to Generate Repeat Business

June 29, 2016

Small business owners say getting repeat customers is their most important business milestone. It might sound counter-intuitive, but data says it is a wise choice. In the U.S., 40% of revenue comes from repeat purchasers. A repeat customer is 9 times more likely to make a purchase than a first-time shopper, and your top 10% […]

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6 Characteristics of a Great Marketing Email

June 22, 2016

72% of consumers choose email as their preferred method of communication with companies they do business with and 89% of marketers say that email is their primary channel for finding customers. So we know consumers like to receive email newsletters from merchants. The question is how to make your email stand out from hundreds of […]

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Responding to a Negative Review: Do’s & Don’ts

June 15, 2016

Negative reviews. No one likes them, but they can cause serious damage to your business if you don’t respond appropriately. In a 2016 survey, 80% of consumers said they trust reviews as much as personal recommendations, so how should you react if you get a poor review? Here are a few do’s and don’ts to […]

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3 Online Booking Stats That Will Change the Way You Operate

May 25, 2016

If you don’t already offer online booking to your clients, you may be disappointing 60% of them and missing out on bookings from busy prospective clients. Maintaining an online booking system may seem complicated, but it doesn’t have to be and increasingly it’s a necessity to ensure a great customer experience and grow your business. […]

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Clean Up Your Appointment Calendar in 6 Easy Steps

May 5, 2016

You should be proud of your paper appointment book. When you started your business, it was a symbol of your entrepreneurial spirit. As you’ve grown, it’s become packed full of appointments. But a messy appointment calendar causes frustration for your customers and staff. The book has to stay in one spot, and only one person […]

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Do I Need a Mobile App for My Business?

April 27, 2016

There’s great pressure on small businesses to follow digital marketing trends. You want to stay up-to-date, but do you have to jump on every new innovation? It turns out that following the crowd isn’t always best for your business. That’s true even when it comes to mobile apps. They might be everywhere, but most of […]

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5 Automated Marketing Campaigns to Jumpstart Your Small Business

April 20, 2016

Your business is built on great service. But while you’re taking care of clients that come through your door, you’re missing the opportunity to get repeat business from your roster of satisfied customers. You have access to information about the needs and habits of those customers. You can use that handy info to target them […]

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Automated, Campaigns, Marketing

New Feature! Customize Your Client Records with Intake Forms and Waivers

April 14, 2016

Merchants can now use Custom Fields to create Intake Forms and Waivers. This feature is super useful for helping merchants collect additional information prior to booking an appointment or for protecting merchants from liability resulting from negligence. 1. Link to the Intake Form Builder is found under “Clients” tab. 2. Click +Add Field to create […]

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Get More at a Glance: Appointment Colors and Icons

April 13, 2016

One of the most commonly requested features since we launched MyTime Scheduler is here! Now you can color code your appointments by staff, service type or appointment status! Set the default color of appointments by appointment status, service type, or staff member from your Settings page. We call the current view of scheduler color coding by […]

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MyTime Now Integrates with QuickBooks Online!

April 8, 2016

We’re excited to announce that we’ve integrated with QuickBooks Online to save you hours of work keeping track of your financials. Starting today, merchants with access to MyTime POS can “Connect to QuickBooks” with just one click from their Settings page. Any transaction then completed on MyTime POS will automatically appear in QuickBooks. Before starting, […]

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